Privacy Policy

Information We Collect

We collect personal information you provide directly via our quote request and contact forms, including:

• Full name
• Email address
• Phone number
• Livestock type and approximate herd or flock size
• Cover type interest
• Any additional information you choose to provide in the message field

We also collect standard website analytics data (page views, referrer sources, device type, geographic region) through privacy-respecting analytics tools. This data is aggregated and does not identify individual users.

How We Use Your Information

We use the personal information you provide for the following purposes:

• To forward your enquiry to a licensed NZ rural insurance adviser who can assist with your livestock insurance requirements
• To follow up on your enquiry and confirm it has been received by an adviser
• To improve the quality of our referral service

We do not use your information for unsolicited marketing purposes, and we do not sell your personal information to third parties.

Who We Share Your Information With

When you submit an enquiry, your contact details and insurance requirements are shared with one or more licensed NZ rural insurance advisers who are part of our referral network. These advisers are independently licensed Financial Advice Providers (FAPs) under the Financial Markets Conduct Act 2013 and are obligated to handle your information in accordance with applicable privacy laws.

We do not share your personal information with any other third party without your consent, except where required by law.

Cookies & Analytics

This website may use cookies and analytics tools to understand how visitors use our site. Analytics data is aggregated and anonymised — it does not identify you personally. You can disable cookies in your browser settings, though this may affect the functionality of certain features.

Data Storage & Security

Enquiry data submitted through our forms is processed and stored securely. We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to us online.

Data Retention

We retain enquiry data for the period necessary to manage the referral relationship and for any applicable legal or compliance obligations. You may request deletion of your personal information at any time by contacting us at hello@cover4you.co.nz. We will action deletion requests within a reasonable timeframe.

Your Rights Under the Privacy Act 2020

Under the Privacy Act 2020, you have the right to:

• Access personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information (subject to any legal retention obligations)
• Lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy rights have been breached

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updated policies will be posted on this page with a revised “Last updated” date. Continued use of this website after any changes constitutes your acceptance of the updated policy.

Contact

For privacy enquiries, requests to access or correct your information, or to request deletion, contact us at: hello@cover4you.co.nz

You may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.